Contact

For assistance and support for this API, please contact the following —

Address

Remarkable Health
6200 E Thomas Rd, Suite 200
Scottsdale, AZ 85251

Phone
  • Main: (602) 888-9606
  • Sales: (480) 409-7291
  • Support Hotline: (602) 346-9066

Developer Agreement

Remarkable Health has provided this public-facing API for third-party developers who are creating software enabled to access Protected Health Information (PHI) held by Remarkable Health. Please see the documentation link of this website for information that enables third-party developers to establish the API calls necessary for the data transfer. Policy violations are also considered violations of the Developer Agreement.

These policies may be changed from time to time without notice. Please check here for any updates. Individuals or companies wishing to access the Public API must contact Remarkable Health to be activated and to receive the necessary connectivity tokens. Any individual or company inquiring about access may be subject to a separate BAA/QSOA agreement with Remarkable Health. All inquiries should be sent to api@remarkablehealth.com.

Copyright Notice: Copyright © 2019 Remarkable Health, LLC. All rights reserved.

Terms of Use

Thank you for expressing interest and having a desire to integrate with the Remarkable Health products. In order to help you use the API, we are willing to make the API available to you pursuant to these terms of use (“terms”).

By using the API, you agree to these terms and you represent that you have the right, authority, and capacity to enter into these terms on behalf of yourself and/or your employer. We reserve the right to update and change these terms from time to time without notice. You can always find the most recent version of these terms at: https://api.remarkable.ai/#terms.

Rules

All use of the API and content, documentation, code, data, and related materials made available to you on or through the API (“Content”) is subject to and must comply with these terms. Subject to these terms, we grant you a license to use the API and Content solely to use the API and Content in connection with the integration of your products and services with remarkable.ai. Your use of the API is subject to certain limitations on access, calls, and use as set forth in these terms and the API documentation. If we believe that you have attempted to exceed or bypass these limitations, we may block your ability to access and use the API and Content. We monitor your use of the API and Content to improve our services and to ensure your compliance with these terms. All rights not expressly granted in the terms are reserved by us and our licensors.

You shall not:

  • derive specifications from, reverse engineer, reverse compile, disassemble, translate, record, or create derivate works based on the API or Content;
  • use the API in a manner that delays, impairs, or interferes with system functionality for others or that compromises the security or integrity of any data, equipment, software, or system input or output;
  • enter, transmit, or send data through the API that is threatening, harmful, lewd, offensive, defamatory, or that injures or infringes the rights of others;
  • apply systems to extract or modify information from the API using technology or methods such as those commonly referred to as "web scraping," "data scraping," or "screen scraping";
  • use the API or Content or any part or aspect of them for any unlawful purpose or to mislead or harass anyone;
  • sell, rent, lease, sublicense, redistribute, or syndicate access to the API or Content to any third party without prior written approval from us;
  • remove or alter any proprietary notices or marks on the API or Content;
  • use or access the API for purposes of monitoring the availability, performance, or functionality of our services or for any other benchmarking or competitive purposes;

Security

You must enter into an agreement with Remarkable Health to be issued an access token. Access to the access token shall be limited to you and your employees, if any, that require access to the API for the purposes of conducting the testing of the API, and that have signed an employee agreement in which such employee agrees to protect third party confidential information with terms no less stringent than those set forth herein. You may not sell, transfer, sublicense, or otherwise disclose your account or access token to any other party. Maintaining account security is very important. You are entirely responsible for maintaining the confidentiality of your account and access token. You agree to notify Remarkable Health immediately if you believe that your account or access token has been compromised.

Attribution

You may not use the Remarkable Health logos, trade names, trademarks, and service marks without written permission from Remarkable Health.

Ownership

Remarkable Health and our licensors own all right, title, and interest in and to the API, Content and Remarkable Health trademarks, and all related intellectual property rights. You hereby assign to Remarkable Health any such rights you may have or obtain in and to the foregoing. All rights not expressly granted to you in these terms are expressly reserved for Remarkable Health and its licensors.

Fees

Providing the API does have real costs for Remarkable Health. We cannot guarantee that access to the API will be free. Remarkable Health reserves the right to charge fees for use of or access to the API.

Termination

We may change, suspend, or discontinue the API and suspend or terminate your use of the API and Content and these terms, including any license granted hereunder, at any time for any reason, with or without notice. You may also terminate upon written notice at any time. Upon termination for any reason, your access token will be removed and as will access to the API.

Confidentiality

You may be given access to certain non-public information, software, technology, programming, and specifications relating to the API, including information belonging to clients of Remarkable Health or other third parties to which Remarkable Health owes a duty of confidentiality (“Confidential Information”), which is confidential and proprietary to Remarkable Health. You may use this Confidential Information only as necessary in exercising your rights granted in these terms. You may not disclose any of this Confidential Information to any third party without Remarkable Health’s prior written consent. You agree that you will protect this Confidential Information from unauthorized use, access, or disclosure in the same manner that you would use to protect your own confidential and proprietary information of a similar nature and in any event with no less than a reasonable degree of care. Your obligations regarding the protection of Confidential Information will survive the termination of these terms and your use of the API.

HIPAA Compliance

You shall comply with the Health Insurance Portability and Accountability Act of 1996, and associated regulations, and other relevant federal and state laws and regulations.

Indemnity

You agree to indemnify, defend, and hold harmless Remarkable Health and its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and partners from and against any and all claims, suits, proceedings, damages, liabilities, losses, costs, and expenses (including, but not limited to, reasonable attorney’s fees)(all of the foregoing, collectively, “Claims”) to the extent that such Claims relate to or arise out of (a) any act or omission concerning your provision of products or services, (b) use of the API or Content other than as expressly allowed by these terms, (c) breach of these terms, (d) breach of any obligation to any third party, or (e) violation of any applicable law or regulation.

Disclaimer of Warranties

Limitation of Liability

In no event shall Remarkable Health and its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and partners be liable for any indirect, special, punitive, exemplary, speculative, or consequential damages (including, but not limited to, any loss of use, loss of data, business interruption, and loss of income or profits), regardless of whether it had an advance notice of the possibility of any such damages. Under no circumstances shall Remarkable Health be liable to you for any direct damages.